Refund policy

Customer” refers to company or client making a purchase via Energy Jobline

"Products" refer to job posting (single/multi credits), CV Search, Unlimited Access and Featured Campaigns.

In agreeing to our Terms and Conditions the Customer accepts that is an advertising medium and cannot guarantee the level of response to adverts or the number CVs available through our products.

Energy Jobline shall not be bound by any request from the customer to stop, cancel or suspend a product/account unless such request is (i) in writing and (ii) provided to before the go-live date or (iii) is confirmed in writing by Energy Jobline. If a payment has been made in error, please contact a sales representative at . Please note any refunds are at the managers discretion.

If a product contains an error caused by Energy Jobline and this detracts from the quality of the service then provided the Customer gives written notice of the error in the product and before the vacancy expires Energy Jobline will at its discretion either:
(a) give the customer credit for the cost of the product containing the error; or
(b) publish the product for a second time without charge to the customer.